People are always asking you questions, so you have to learn stuff constantly. For example, when I started I didn’t know about vegetarian rennet [a coagulant used in cheesemaking], but customers would come to the counter and ask for “vegetarian cheese.” Now I know to point them toward Portuguese cheeses, like La Serena, Gardunha, and Azeitao. They’re all made with rennet from cardoons, which are like thistles.
